Privacy Policy for Bayside Behavioral Health
Bayside Behavioral Health is committed to maintaining the privacy and security of your personal information. This Privacy Policy explains the types of data we collect, how we use and protect it, and the rights you have concerning your information. By interacting with our services or visiting our website, you consent to the practices outlined here.
1. Information We Collect
We gather specific types of information to enhance our services, personalize your experience, and meet our obligations to you. This includes:
- Personal Information: Such as your name, contact details, date of birth, and any other identifiers required for providing treatment and customer service.
- Medical and Health Information: Details pertinent to your treatment, including health history, treatment plans, and any other data you provide to support your care.
- Financial Information: If applicable, payment details and billing information necessary for processing payments and managing accounts.
- Usage Data: Information about how you interact with our website, including device type, browser information, IP address, and site navigation behaviors, to enhance functionality and user experience.
2. How We Use Your Information
Your information is utilized to support and improve the quality of our services. Specific uses include:
- Providing and Personalizing Care: We use your information to assess needs, plan treatments, and communicate effectively with you.
- Improving Services and Operations: Understanding patterns and behaviors enables us to enhance our service delivery and operational efficiency.
- Communication: We may send important notifications regarding your care, appointment reminders, or updates about our services.
- Security and Compliance: We use your information to prevent fraud, address security issues, and comply with legal requirements.
3. How We Share Your Information
Bayside Behavioral Health respects the confidentiality of your personal information and will only share it under the following circumstances:
- With Your Consent: Only when you provide explicit consent will we share your data.
- Within Treatment Networks: With healthcare providers, insurers, or professionals directly involved in your care for continuity and collaboration purposes.
- For Legal Compliance: We may disclose information when required by law, such as complying with legal processes, court orders, or protecting our rights, clients, or staff.
We do not sell your personal data or share it with third-party advertisers.
4. Cookies and Similar Technologies
Our website uses cookies and other tracking technologies to improve user experience, analyze site performance, and support personalization. Cookies help remember your preferences and enhance functionality. You may disable cookies through your browser, but this may affect certain features of our site.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, misuse, or alteration. This includes:
- Encryption: Sensitive data is encrypted both in transit and at rest.
- Access Controls: Only authorized personnel have access to sensitive information.
- Regular Audits: We conduct regular security assessments and audits to identify and address potential vulnerabilities.
While we strive to protect your information, no system is entirely secure. We encourage you to take personal precautions when sharing sensitive data online.
6. Your Rights and Choices
You have rights regarding the personal information we hold about you. These include:
- Access: You can request to view the personal data we have on file.
- Correction: You may request that we update or correct any inaccuracies in your information.
- Deletion: You can request the deletion of your personal data, except in cases where retention is necessary for legal or operational purposes.
- Data Portability: When feasible, we can provide your data in a structured format for transfer to another provider, if requested.
To exercise these rights, please contact us using the details provided below.
7. Policy Updates
We may revise this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Any modifications will be posted on this page, and significant changes will be communicated directly when appropriate. We encourage you to review this policy periodically.
8. Contact Information
For questions, concerns, or requests related to this Privacy Policy, please reach out to us:
Bayside Behavioral Health
Address: 5929 Lakeside Blvd Indianapolis, IN 46278
Email: info@baysidebh.com
Phone: (317) 520-8300
Your privacy is our priority, and we are dedicated to protecting your information with integrity and transparency. Thank you for choosing Bayside Behavioral Health.